Switch® Home    

Mobile Number Portability means you get to keep your mobile number and switch your network .This provides you with a greater flexibility by enabling you to switch between mobile operators without having to give up or change your existing mobile number. When you switch you don’t have to go through the stress of telling your family, friends or colleagues that you have changed your number-it remains the same.

What will I benefit from MNP?
Through MNP you will be able to switch to Etisalat while keeping your original phone number..

How to Switch your number
You can join Etisalat in three simple ways:

  • Walk in to the nearest Etisalat Experience Centre or selected centers
  • Call our MNP dedicated helpline 08091234000
  • Corporate customers send a mail to the corporate sales unit through mnpcorpgroup@etisalat.com.ng

Just come along with the following documents

  • Etisalat Mobile Number Portability application form
    (available at any Etisalat experience centre or selected authorized dealers)
  • A valid means of identification and a photocopy of the id
  • And the mobile number you want to switch to Etisalat

Click here, fill the form online and we will get in touch with you.
To know more about how to switch to Etisalat, call 08091234000

When can Switching take place ?
You can switch your number in any experience centre, MPOS or selected dealers during the following hours

  • Any Experience center : 08:00am to 05:00pm from Mondays to Fridays and 10:00am to 02:00pm on Saturdays
  • Mobile Point Of Sales : 08:00am to 05:00pm from Mondays to Fridays
  • Experience centers in Shopping Malls : 10:00am to 08:00pm from Mondays to Saturdays and 12:00pm to 08:00pm on Sundays
  • Dealer or distribution channel : 08:00am to 05:00pm from Mondays to Fridays

For more information on how to switch, visit our Frequently Asked Questions.